Communication Effectiveness

Communication Effectiveness

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Savitsky, K., Keysar, B., Epley, N., Carter, T., & Swanson, A. (2011). The closeness-communication bias: Increased egocentrism among friends versus strangers. Journal of Experimental Social Psychology, 47(1), 269-273. Link

Chang, V.Y., Arora, V.M., Lev-Ari, S., D'Arcy, M., & Keysar, B. (2010). Interns overestimate the effectiveness of their hand-off communication. Pediatrics, 125(3), 491-496. Link

Keysar, B. (2007). Communication and miscommunication: The role of egocentric processes. Intercultural Pragmatics, 4(1), 71-84. Link

Wu, S., & Keysar, B. (2007). The effect of culture on perspective taking. Psychological Science, 18(7), 600-606. Link

Wu, S., & Keysar, B. (2007). The effect of information overlap on communication effectiveness. Cognitive Science, 31(1), 169-181. Link.  

Keysar, B., & Henly, A. (2002). Speakers' overestimation of their effectiveness. Psychological Science, 13(3), 207-212. Link